Thank you for shopping at HoleTrainerStore.com . We value your satisfaction and strive to make your experience seamless. Below you’ll find our professional return policy.
📝 Eligibility for Returns
- Request a return within 30 calendar days of delivery.
- Item must be unused, unworn, and in original condition & packaging.
- Include all tags, manuals, and proof of purchase.
🚫 Non-Returnable Items
- Lingerie, intimate apparel, and sexual wellness products (hygiene reasons).
- Gift cards and downloadable digital products.
- Items marked as Final Sale.
💵 Refunds
- Approved refunds are issued to the original payment method.
- Processing may take 7–10 business days.
- Shipping costs are non-refundable (unless due to our error).
🔄 Exchanges
- We replace defective, damaged, or incorrectly shipped items only.
- Contact customer service before returning an item for exchange.
📦 Return Shipping
- Customer is responsible for return shipping costs.
- Use a trackable method and consider insurance for high-value items.
- We are not responsible for lost or damaged returns in transit.
📲 Contact Us
If you have questions, please contact our customer service:
📧 support@holetrainerstore.com
🌐 www.holetrainerstore.com
📋 Legal Notice
This Return Policy complies with applicable U.S. consumer protection laws and regulations, including the Federal Trade Commission (FTC) guidelines for online commerce.
HoleTrainerStore.com reserves the right to amend this policy at any time, provided that changes will not affect returns of purchases already made prior to such changes.
✅ Summary
- Clear and fair to customers.
- Protects your business (by excluding intimate items & digital goods).
- Sets expectations professionally.
- Legally sound under U.S. e-commerce practices.
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